• Filter Maintenance is the key factor to healthy spa water and we have the supplies to make the task easier than ever!  First, keep a second filter(s) on hand to alternate at cleaning time so the fresh cleaned filter(s) will have time to dry and avoid the risk of debris entering the suction system.  Failure to remove all oils, dirt and debris regularly, depending on the amount of your spa usage, will result in water flow restriction, premature cartridge failure and is the most common cause of spas malfunctioning with a FLO Error Code on the digital display.  

Bromine is the spa-safe form of chlorine, as chlorine burns off quickly at hot tub temperatures. We offer a variety of sanitizing systems to suit your spa needs, along with pool chemicals for added convenience.

With minimum care it is easy to insure coming home to a clearly beautiful balance of water. Good Choice: use a “Shock” that is compatible with your chemical treatment system at least weekly to help maintain water clarity. Better:get a competent “SpaSitter” to help with maintenance or contract our technicians for regular, seasonal or shut-down drain and fill maintenance.

Biguanide (e.g., Soft Soak, Baqua) is a non-chlorine, non-bromine alternative that destroys bacteria and uses a non-chlorine oxidizer to break down cell contents. Note: Using biguanide may void warranties on many spa models. We offer biguanide and mineral sanitizers, along with tips to reduce chlorine/bromine odors.  NOTICE: The use of BIGUANIDE chemicals as sanitizers will void warranty on spa equipment components on many spa models.We offer biguanide product lines as well as Mineral Sanitizers as another alternative and will provide you with tips & techniques to help reduce the odors that some people find offensive from chlorine-bromine systems.

Many common issues and error codes are explained in your owner’s manual. Check online for your specific model (e.g., phoenixspas.com or sundancespas.com). If you can’t find it, we can help you order a replacement.